Allow us the opportunity to exceed your expectations

The Concierge at Luxor can assist you in creating the most memorable experiences. We are skilled in booking golf tee times, dining reservations, tour reservations, show reservations, transportation requests, spa and salon appointments, recommending special gift ideas, floral arrangements, and answering general questions. We are here to provide you with an unsurpassed level of service.


Contact Us 702.730.5983

Hours of Operation

Regular Hours: Closed

Guests can call for help and the Mandalay Bay concierge will assist.

Mandalay Bay Concierge Hours

Mon - Sun 8:00 AM - 8:00 PM

Temporarily Closed

Contact the Mandalay Bay concierge at:

Phone: 702-632-4760
Toll-free: 877.305.3136
Messages will be responded to within 48 hours.
Les Clefs d’Or Members

Walking Directions
From Luxor
The Mandalay Bay Concierge desk is next to the Mandalay
Bay Front Desk (closest to the Four Seasons walkway). Head across the Mandalay Place from Luxor to Mandalay Bay. Walk across the casino floor and follow the pathway to the left towards the Mandalay Bay lobby. Continue through the guest elevator area into the lobby. The Concierge Desk is located adjacent to the guest elevators.


Available through the Concierge at Luxor include, but are not limited to:

Dinner Reservations

Show and event reservations

Sightseeing tours

Golf reservations

Pool Cabana Reservations

Transportation arrangements

Special Event planning

Wedding proposals

Celebration planning

Special requests



Located at the end of the Front Desk.

View Map

Walking Directions

From the Parking Garage

Walk across the walkway and enter the hotel. Walk down the stairs and into the casino towards Centra Bar and Lounge. Head down the walkway to the left of Centra toward the main lobby. Walk towards the left of the main lobby. The Concierge is at the end of the Front Desk directly across Starbucks.

From the Main Valet

Enter the hotel and walk into the main lobby towards the right. Go straight and the Concierge is at the end of the Front Desk directly across Starbucks.

Hours of Operation

Mon - Sun Closed

Mandalay Bay Concierge Hours

Mon - Sun 8:00 AM - 8:00 PM

Phone Number

Contact Us 702.730.5983

MGM Rewards

Get With The Program

MGM Rewards is the ultimate way to do what you love – and get rewarded for it. From hotel and entertainment to dining, spa and gaming, you can earn rewards for virtually every dollar you spend.

MGM Rewards Tiers

  • mgm-rewards-card-sapphire-icon-white-bgSapphire
  • mgm-rewards-card-pearl-icon-white-bgPearl
  • mgm-rewards-card-gold-icon-white-bgGold
  • mgm-rewards-card-platinum-icon-white-bgPlatinum
  • mgm-rewards-card-noir-icon-white-bgNOIR